Skip to content 
AV Maintenance, Repairs & Technical Support
Keep your sound, conference and display systems working: troubleshooting, servicing, commissioning and maintenance contracts.
Technical support for the systems you rely on
Audio-visual systems need attention to stay reliable. Cables wear, settings get changed, firmware falls behind and small faults become failures at the worst moment. VTECH provides maintenance, troubleshooting and technical support for sound, PA, conference and display systems across Kenya, including systems we did not install.
What we do
- Fault finding and repair of sound, PA and conference systems
- Preventive maintenance visits and system health checks
- Re-tuning and re-commissioning after room or equipment changes
- Firmware and software updates on supported equipment
- Training refreshers for your in-house team
- Annual maintenance contracts with scheduled visits
Commissioning of new systems
If equipment has been supplied but not properly set up, we can commission it: checking wiring, setting gain structure and processing, labelling and documenting the system so it performs as intended.
Tell us what is happening
Describe the fault and the equipment involved when you contact us. Our team will advise on the next step and, where needed, arrange a site visit.
Why choose VTECH
Fewer failures
Scheduled maintenance finds worn cables and faults before they interrupt an event or meeting.
Any installer
We support systems we installed and, after an assessment, systems installed by others.
Properly commissioned
Gain structure, processing and settings checked and documented.
Trained users
Refresher training so your team uses the system with confidence.
Predictable costs
Annual maintenance contracts with scheduled visits.
Across Kenya
Support visits in Nairobi and upcountry.
Our process
- 1
Consultation & Site Survey
We visit your site to understand your goals, space and budget.
- 2
Design & Proposal
A tailored system design with a fixed, transparent quote.
- 3
Supply & Installation
Professional installation with minimal disruption to your operations.
- 4
Testing & Handover
Full commissioning, staff training and documentation.
- 5
Support & Maintenance
Ongoing 12-month support and optional annual servicing.
Frequently asked questions
Do you repair systems installed by another company?
Yes. We first assess the system, then advise on repairs, adjustments or upgrades.
What does an AV maintenance contract include?
Scheduled maintenance visits, system checks and priority support. The exact scope is agreed for each site and written into the contract.
Can you fix feedback and poor sound in our hall?
Often, yes. Feedback and poor clarity usually come from speaker placement, gain structure or room acoustics, which we diagnose on site.
How do I request support?
Call or WhatsApp us, or send a request through the website with a short description of the fault and the equipment involved.
Our work
Recent projects across Kenya
Plenary & Delegate AV — Conference Centre
Scalable plenary sound, delegate microphones, LED and session streaming for a Nairobi conference centre.
Concert Sound & Lighting Hire — Outdoor Event
Line-array sound, stage lighting and LED screens hired and operated for a large outdoor event.
Delegate Conference System — County Assembly
Microphone discussion system with recording and streaming for a county assembly chamber.
Brands we supply, install and support
Based at Mpaka Plaza, Westlands. Serving Nairobi and all 47 counties of Kenya.
Guides & insights
Read before you buy
Get a AV Maintenance, Repairs & Technical Support quote in 24 hours
Book a free site survey and get a fixed, transparent quote — no obligation.
Book a Free Consultation