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How to Choose an Audio Visual Company in Kenya: 10 Questions to Ask
Short answer: choose an AV company that surveys your space before quoting, designs the system around how you use it, installs neatly with documentation, and supports it afterwards. Price matters, but a cheap system that does not work clearly costs more.
10 questions to ask
- Will you visit the site before quoting? A quote without a survey is a guess.
- Will I get a written design? Speaker positions, screen size, room layout and equipment list.
- Is the quote itemised? You should see each item, labour and any exclusions.
- Which brands do you supply and support locally? Ask about warranty handling and spare parts in Kenya.
- Who does the installation? Trained in-house technicians or casual labour?
- How do you handle echo and acoustics? A good integrator considers the room, not only the equipment.
- Do you train our team? Staff, ushers or media teams must be able to run the system.
- What support is included? Response times, support period and maintenance contracts.
- Can we see similar projects? Photos, site visits or references in your sector.
- Can you work outside Nairobi? Important for branches, schools and upcountry sites.
Red flags
- No site visit and a single lump-sum price.
- Pressure to buy the biggest speakers or screen.
- No mention of warranty, training or support.
VTECH Audio Visual Solutions designs, supplies, installs and supports these systems from Mpaka Plaza, Westlands, across all 47 counties of Kenya. See all our services, recent projects, our Nairobi page, or book a free site survey and get a fixed quote within 24 hours.
Frequently asked questions
What does an audio visual company do?
It designs, supplies, installs and supports sound, video, lighting, conferencing and control systems, so they work together as one system for your space.
Should I buy equipment myself and hire a technician to install it?
It can save money on small jobs, but you lose a single point of responsibility. With a full integrator, design, equipment, installation and warranty are covered by one company.
How long does a typical AV project take?
Small rooms are often installed in one to five days once equipment is on site. Larger halls and multi-room projects take longer and are scheduled after the survey.